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I enjoy talking to people on the phone, always have. I find it very satisfying when I can assist and help an individual who is lost in a maze of paperwork and needs help with insurance balances and copays. Knowing how to read and comprehend an insurance EOB (explanation of benefits) is not that easy…

Collecting debt is a challenging occupation. I want to share my story of how I ended up in this business. Many years ago, I needed a job. I was blessed by the birth of my daughter and was just recently fired from an awful job. I was hired by a company that collected medical &…